Wed, 08 Apr 2020 17:24:54 +0000

Chubb’s Roadside and Legal assistance package is included with all Platinum Tourist Automobile and Drivers License policies.  Note:  All policies sold for Chubb at MexInsurance® include the Platinum package.  The Roadside Assistance and Legal Aid (Chubb) is included automatically with the Drivers License Insurance policy, and the tourist automobile policy, as well as their northbound insurance product.

Here are some of the key features and benefits of Chubb’s Mexico Roadside and Legal Assistance services.

Legal Assistance:

Legal Assistance in Case of Suffering Any Type of Crime

In the event the you suffer any crime, Chubb will review and help you in processing all claims with the appropriate authorities. These claims have to be reported to the authorities, and any other required procedures depending on where the alleged crime took place.

Legal Assistance in Case of Property Damage or Bodily Injury Against Third Parties

In case you and/or the occupants suffer detention or imprisonment in the Mexican jail that result from damages caused to a third party. Incidents that might include bodily injury or property damage, where applicable. Chubb will provide legal assistance with their lawyers to attempt to secure your freedom via Administrative and/or Judicial Authorities. If there is a bond requirement, such bond will not exceed US$30,000 or its equivalent in pesos at the rate exchange in the Official Federal Journal (Diarlo Oficial de Ia Federacion). Neither Chubb nor Chubb will be responsible for the non-derived damages from the automobile compensation.

Legal Assistance in Case of Death

In case you and/or Occupants die due to any type of violence or a valid car accident, the Company will process all proceedings with the Public Authorities to integrate the investigation, body recovery, and delivery of the body to you and/or occupants families.

Automobile Accident Assistance and Legal Defense

Chubb will provide assessment and legal defense to you in case you are in a car accident that results in legal or criminal responsibility for damages to third parties regarding a bodily injury or property damage.

The company will guarantee the presence of a lawyer to legally defend you, in any civil or criminal process due to a car accident covered by the insurance policy, from the beginning of the process until the final judgment.

Chubb guarantees to:

• Arrange your release and/or Driver in accordance with applicable laws,
• Perform the necessary procedures for the return of your vehicle, and
• Guarantee release of you and/or your Driver, and the release of your vehicle through bail or bond, up to a maximum of 30,000 US dollars or it’s equivalent in local currency at the exchange rate in the Official Federation Gazette on the date of the loss. However, if a bail bond is required to compensate the damages to third parties, the limit of the legal bail bond shall be equal to the sum you stipulate in our Third Party Liability coverage.

The Company shall pay all costs and expenses required for you or your driver’s legal defense.

In case of an automobile accident, where the authorities require a guarantee to free you, the Company will present such guarantee through a bond or bail, up to a US$30,000 maximum or its equivalent in pesos at the exchange rate published by the Official Federal Journal (Diario Oficial de Ia Federación). Notwithstanding the above, if bail is required to guarantee the damages to a third party, the maximum of the legal bail shall be equivalent to the Automobile Liability coverage mentioned in the insurance policy.

Legal Assistance in Case of Any Type of Accident

If you or your occupants suffer an accident that causes bodily injury, Chubb, through its lawyers will assist you and/or the occupants or their legal representatives.  This includes making all corresponding legal claims with the corresponding authorities, such as the Public Ministry, the Local and Federal Police or any other authority to whom it is a duty to inform depending on the accident’s location.

Chubb Drivers License Roadside Assistance

Basic Roadside Assistance

Regarding your vehicle by the policy, The Chubb shall cover the following basic roadside assistance within the Republic of Mexico:

Lockout Service. If you accidentally lock the keys inside the car, the Company shall send a locksmith to open the car up. The parts’ cost to open the car, or to subsequently operate the car, will be your responsibility.

Emergency Fuel Service. If your vehicle runs out of fuel, Chubb will arrange the necessary fuel to get to the next fuel station.  You will have to pay the cost of the gas.  

Flat Tire Service. Chubb will arrange to have the flat tire replaced with the spare tire of your vehicle.  Or, have the tire inflated for trip continuation. In case the tire must be replaced, you must have a spare tire in good condition.

Jumpstart Service. Chubb will send a mechanic or technician to jump-start the automobile. However, Chubb will not be responsible for any damage to the vehicle, electrical parts, nor systems due to the jump start.

Important Note: You must be present at the time the service technician is working on your vehicle.

Roadside Assistance: Towing Service and Service Payment

In case of an automobile accident or mechanical breakdown which causes the car to be inoperable under your responsibility. Chubb shall provide towing service costs to the nearest repair shop within the city or state of the Mexican Republic.  The limit of this towing service is US$1,000.

This service does not apply to a rental vehicle from a rental agency in Mexico.  In this case, Chubb will only serve as an intermediary between you and the car rental agency.

In all cases, you must be present during the Roadside Assistance required of the vehicle.

The following vehicles are explicit exclusions from the towing service:

• Vehicles with a 3.5 tons capacity or over
• Public transportation Vehicles
• Cargo Vehicles
• Federal vehicles, taxis, busses, and mini-busses
• Rental vehicles

If you want to the vehicle towed somewhere other than the closest station, the limit is $1,000 US dollars. It is important to mention that if the cost exceeds this limit, the excess is your responsibility.  Also, note that this service is only available in the Republic of Mexico.