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Northbound Insurance Claims Instructions

The Northbound insurance program covers liability for Mexico-registered vehicles in the United States and Canada. There are two types of claims that may be filed in the United States or Canada with this policy: 1) Accident Claim and 2) Roadside Assistance Claim.

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Northbound Insurance Claim

Northbound Insurance Accident Claims Instructions

  1. Call 1-866-223-5677 (in the United States) or 1-877-730-8622 (from Canada)
  2. Present your Policy Document to the authorities and/or the third party involved
  3. Obtain the name, address, the telephone number(s) of the parties involved or any witnesses
  4. Obtain name and insurance company (and policy number) of each vehicle involved
  5. Obtain the police report number and the name/officer id of the police who investigate the accident
  6. Never admit to guilt or assume responsibility for the accident
  7. Only discuss the details of the accident with the authorities and the insurance company.

Northbound Insurance Roadside Assistance Claim

If you run out of gas or get a flat tire…if you have a breakdown and need a tow please call 1-877-730-8622.