Your MexInsurance.com\u00ae portal is chock full of useful functions and features that allow you to directly manage your insurance. The articles organized on this page offer tutorials and video support, as well as telephone and live chat direct help and support. No matter the issue, we're here to help and support you with MexInsurance.com\u00ae.\r\n\r\n\r\n\r\nContact mexinsurance.comTestimonialsFrequently Asked Questions\r\n\r\n\r\n\r\nHelp and Support with MexInsurance.com\u00ae: Commonly Requested Tourist Links:\r\n\r\n\r\n\r\nPassport Card Application OnlineState Department Travel Advisories on MexicoBorder Wait TimesTrusted Traveler Programs at Customs and Border Protection (CBP)Mexican FMM (Immigration Card)Temporary Import Permit\r\n\r\n\r\n\r\nHelp and support with MexInsurance.com\u00ae starts and ends with our people.\r\n\r\n\r\n\r\nHow to File a ClaimFiling a claim in Mexico is just a phone call away. Check this article for specific details, phone numbers, and instructions. Remember the Mexican company is responsible for this contract so its important that you follow their instructions.How to File a Claim near BorderMost accidents in Mexico happen near the border. And if you're making a cell phone call it's possible you're picking up a U.S. cell signal in which case, the dialing rules change. Check this article to understand the dialing differences.How to Make a Phone Call in MexicoOne of the single-most-important things to do before you cross is to check with your cell phone carrier to ensure you have Mexico dialing or roaming enabled. In order to call, your carrier has to allow your phone to do it. Check this article for more information on this.MexInsurance Roadside AssistanceThe Mexican Roadside Assistance is included on EVERY POLICY we sell and its included in the premium you pay. IF you get a flat or need emergency services just file a claim with the instructions above. Click this link to learn the full details of your Mexico Roadside Assistance.\r\n\r\n\r\n\r\nHelp and Support with MexInsurance.com\u00ae Summary\r\n\r\n\r\n\r\nIn order for us to provide perfect service, we must be about Help and Support. We asked those who know best - you. You spoke and we listened. We learned that you are all so different and have different preferences for communications. We have to find a way to provide personal service while making it fast and online. You want us to provide live chat, and voice chat, and have someone who speaks English to talk to. You also want us to have a live person on the phone, backed by state-of-the-art technology.\r\n\r\n\r\n\r\nSo, how do we do provide Help and Support with MexInsurance.com\u00ae? Easily - by adding one thing at a time, as you request it. It's been 17 years now, and we have just about everything you've asked for. More things on the way, but together we're building something great.