Having your car stolen in your home town is a traumatic experience. One fraught with complicated paperwork, endless insurance claims and an enormous amount of hassle. Losing your vehicle to a thief while on vacation is even worse, ruining the travel plans you had worked so hard on all year long. Filing a Car Theft Claim in Mexico is easy. Simply start by calling the Mexican Insurance claims hotline.
But there is something even worse than losing your vehicle while on vacation. Your set of wheels go missing while on foreign soil takes the trauma, and the complexity, to an entirely different level. It may seem unthinkable, yet thousands of travelers experience this crime every single year.
Hopefully, your car will be right where you parked it while enjoying the wonders Mexico has to offer. But what should you do if your vehicle disappears from its Mexican parking space? What steps should you take to make its recovery more likely? How can you protect yourself and your traveling companions? Here are some key things to keep in mind if you are the victim of vehicle theft while in Mexico.
Stolen Car? Don’t Panic
It is easy to panic when you have just been the victim of a crime, but you need your wits about you now more than ever. Avoid the temptation to panic and lash out, and never confront a suspected thief physically. If you get into a physical altercation, you could find yourself under arrest.
Notify Your Mexican Insurance Claims Department ASAP
Hopefully, you had the foresight to purchase a Mexican auto insurance policy at the border. If so, now is the time to put it to work. Before you do anything else, contact the Mexican auto insurance company and let them know about the theft.
Contacting the insurance company promptly is the best way to preserve your rights and expedite your claim. Your insurance representative can guide you through the rest of the process, so you can get the recovery you deserve.
Contact the Authorities
Whether you are in your home country or in Mexico, you have certain rights as the victim of a serious crime. Before you take another step, you should contact the local authorities to report what happened.
Make a note of what transpired, from the last place you saw your car to what you witnessed when you returned. The more information you can provide the Mexican authorities, the easier it will be for them to investigate the crime – and hopefully recover your vehicle and your property.
Make a Note of Your Vehicle’s Contents
Your American car insurance policy, may not apply in Mexico, but don’t worry. Believe it or not, your homeowners/renters insurance policy will cover personal property worldwide! Many credit cards provide some sort of theft protection, including payment for valuables stolen out of vehicles. And while not all of these policies provide protection on foreign soil, it never hurts to ask.
You may need to wait until the investigation is underway to file such a claim. Think about everything that was in your vehicle for the future. Gather as much documentation as you can, including receipts to prove the value of the stolen items and any photographs you may have taken.
Vacationing should be fun and carefree, but every year travelers have their carefully laid plans disrupted by weather emergencies, unexpected closures, and serious crime. If your car is stolen while on vacation, stay calm, know your rights and plan your next steps carefully. The actions you take in the wake of the theft could have a profound impact on what happens next, and the tips listed above could help you recover your vehicle, your belongings and your sense of safety.