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Do we need passports to cross the border?
If you are travelling by auto or on foot, you will not need a passport until June of 2009 according to the U.S. Department of State and Immigration Customs Enforcement (ICE). The passport requirements are already in effect if travelling by air. Get your passports, but don't stress out about it, you have plenty of time. They will also be creating a passport card. Stay tuned on that...
Does my American insurance cover me in Mexico?
No. Some American and Canadian
insurance companies will offer limited coverage within a certain range of the border,
however, this limited
coverage does not meet Mexico's requirement of having financial responsibility from a Mexican insurance company. If your company
provides, for instance Medical Payments, Collission and Comprehensive coverage within 50 miles of the border, and you are travelling to Rosarito, B.C. then
all you NEED to meet minimum legal requirements in Mexico is Liability Only policy.
Can I speak to someone in the
United States, in English?
Yes, but remember the only way we
can afford to save you 30-40% on your insurance cost
is because we do not maintain an office full of
insurance agents. We run an
Internet-only operation, and pass the brick-and-mortar savings onto our customers.
HOWEVER, if you
must speak to someone you can call our office in
Imperial Beach, California at (858) 663-6453 Monday
through Wednesday from 9:00 a.m. PST to 5:00 p.m. pst. After hours
just leave a message and we'll get back to
you as soon as possible. For claims related matters
you can reach Qualitas, in Mexico 24 hours a day, 7 days a week at
01-800-004-9600. Remember that all
claims must be reported in Mexico prior to your return
to the United States. Also remember that we are contractually prohibited
from getting involved in your claim -- so it's necessary that you contact
the claims office in Mexico prior to returning.
What is the Increased Liability
option?
Increased liability (Combined Single Limit or CSL) is the Risk 3,
third party liability portion of your policy. This is the
maximum amount the insurance company will pay to cover
damage to a third party caused by you and/or any
listed driver on the policy with permission to drive
the vehicle. Most people carry $20-50,000 in Mexico. Our policies
start at $100,000, but $300,000 is popular in the United States , and is
also available to our customers for additional charge.
See our "Coverage Terms and Conditions for details.
What is the Business Use option?
If you are using this vehicle for
business purposes while in Mexico , or if this vehicle
is owned by a business you must select this option and
incur an additional 20% premium.
How secure is my credit card transaction?
As part of real-time credit card
payment processing, Mexico Insurance Services
subscribes to the Verisign Electronic Payment System,
using 128-bit Secure Sockets Layer (SSL) Encryption.
What is the Towed Units option?
Any unit that is towed by the listed
primary vehicle must be listed on this policy. Failure to report
a towed unit can be cause for nullification of your policy.
What is the Coupon Code option?
Our list memebers get an automatic
10% discount by entering their monthly coupon code.
Join the list here to get your own coupon code
What is the difference between Liability Only
and Complete Coverage options?
The Liability
Only policy covers Risks 3, 4 and 5 (Third
party liability, Medical Payments and Legal Aid). This
is the legal requirement in Mexico .
The Complete
Coverage policy also includes coverage for
Risks 1 and 2 (Collision and Comprehensive). This is
required by most auto finance companies for travel
into Mexico. We are recognized and accepted by all
auto finance companies including GMAC, Toyota Financial, Honda Motor Credit, Ford Motor Credit, Capital One Auto Finance,
and many many more (all of them). *Motorcycle type vehicles do not include
Risk 4, medical payments.
Is there a Mexican Number for traffic
information?
Telnor now has an easy service
number to call and find out the traffic situation at
the border. Dial asterisk-GARITA. (*427472).
What is the Sentri lane?
This has been proven to be the
ultimate solution to avoid long crowded lanes to go to
the US . You'll need an application and later call for
an appointment, but this is sure worthwhile. Extensive
investigation from the Bureaus will apply. Telephone
number for appointments is (619) 661-3170.
Do you have a list of important phone numbers?
24 HRS EMERGENCY PHONES:
- Red Cross Tij 065 - Ros 066
- Police 060
- Fire 068
- CFE (street light failure) 071
- CESP (water) 073
- Exact hour 030
- Information 040
- Call Collects 090
- Federal High Way (664) 682 5285
- Tourist assistance (661) 612 - 0200 in Baja (078)
Which police are which?
FEDERAL POLICE: When you
drive on any Federal road, these are the people who
take care of any accidents and traffic assistance.
Their distinctive black and white cars are easily
identified. They normally have authority on the roads
between cities and towns, or on open highways.
STATE POLICE: Identified by
the words: (Vialidad y Transportes) on the sides of
their cars) These State trooper police supervise of
all commercial vehicles, and are clearly marked in
white, yellow and blue vehicles. They don't handle
normal traffic tickets or accidents.
MUNICIPAL POLICE: These
officers enforce all driving traffic conditions. |